The reflection in the mirror ain't always pretty

While Amanda Vanstone may say that no single person can be blamed for the Immigration departments (DIMIA) stuff-ups of late, we as the public must certainly hold our government accountable for this (and not simply forget about it come next election). There is a lot of mention about this "culture of intolerance" in DIMIA, and how this to blame for these mistakes. However, let us not forget that the culture of any government department is undoubtedly the product of the pressures placed on it from above (i.e. government policy). DIMIA sackings, and apologies by the government do not go any where near far enough. This culture of intolerance is most certainly a reflection of the same intolerance expressed in government policy (and the rhetoric accompanying it). A culture change in DIMIA is one thing, but what's the point if government policy does not also embrace the same tolerance and compassion being asked of DIMIA.